Service provider
These general terms and conditions of sale (CGV) apply to the wellness massages, packs, Kobido course and gift cards offered by NOMADEA. Any booking or order constitutes acceptance of these terms, which are brought to the client’s attention before the contract is concluded.
Trade name
NOMADEA
Operator
Jenny Haution, EI
Legal status
Sole proprietorship (entreprise individuelle), under the French micro-enterprise scheme
SIRET
891 910 960 00022
Address
36 allée Jacques Anquetil, 91070 Bondoufle
Phone
Services
NOMADEA offers wellness and relaxation massages: Balinese massage, Lomi-Lomi massage, Shirotchampi, foot reflexology, Deep Tissue massage, Tui Na back massage, Kobido massage, Thai oil massage and the Signature by Jenny.H massage, as well as packs and a Kobido course. Their content, duration and price are set out on the website and in the booking module.
Each session begins with a conversation to understand the client’s expectations and adapt the massage. The massages are for women and men alike.
These services are not medical procedures, physiotherapy treatments or therapeutic treatments, and do not replace a medical consultation. No services of a sexual or erotic nature are offered.
Booking
Appointments can be made online, via the booking module on the website, by phone or text message on 06 81 55 59 14, or by email at nomadea.massage@gmail.com. The booking is confirmed once the time slot has been validated by NOMADEA or by the booking platform.
The exact address of the treatment room in Bondoufle is provided once the booking has been made. The client undertakes to provide accurate contact details and to keep to the agreed date and time.
Prices and payment
Prices are shown in euros on the website and in the booking module. The applicable price is the one displayed at the time of booking. VAT not applicable, article 293 B of the French General Tax Code (CGI).
Payment is made in cash, by bank card or online. It is taken at the time of booking when online payment is offered, otherwise at the end of the session. Packs, the Kobido course and gift cards are paid for at the time of purchase.
Cancellation and rescheduling
Any cancellation or request to reschedule must be made at least 24 hours before the time of the appointment. Online, cancellation is possible up to this deadline; after that, simply call NOMADEA on 06 81 55 59 14.
For an appointment paid on site, no deposit or card pre-authorisation is required. In the event of cancellation less than 24 hours before the appointment, or of a no-show, rescheduling is not automatic.
Appointment paid online
To be completed: refund or rescheduling, in the event of cancellation at least 24 hours before
If NOMADEA has to cancel an appointment, the client chooses between rescheduling and a full refund of the sums paid for that session.
Late arrivals
If you are running late, please let NOMADEA know by phone: the session is then adjusted, or rescheduled if the delay is too long. Without a call, the time lost is deducted from the length of the massage, so that the following appointments can be kept.
Packs and Kobido course
Packs and the Kobido course are paid for at the time of purchase and are non-refundable. Their appointments can be moved if necessary, under the conditions of the article ‘Cancellation and rescheduling’. Where applicable, a credit note is issued, to be used for services at NOMADEA.
Gift cards
A gift card can be used to give a massage, a pack or the Kobido course. It can be bought from NOMADEA, or on request from the Gift cards page of the website, and is paid for at the time of purchase.
It is valid for 6 months from its date of purchase, shown on the card or on its confirmation. It is used by appointment, subject to availability, and cannot be exchanged for cash. A card not used by its expiry date gives no entitlement to an extension or a refund, unless NOMADEA grants an extension on an exceptional basis, and subject to the right of withdrawal.
How sessions are conducted
Before each session, a conversation makes it possible to check that the massage can be carried out in good conditions. The client reports any relevant information about their health: pregnancy, allergies or skin sensitivities, recent injury or surgery, fever, circulatory disorders, ongoing medical treatment.
Massage is not performed during pregnancy, in cases of fever or phlebitis, or within three months following surgery. For clients on anticoagulant treatment or chemotherapy, an adapted relaxing massage remains possible, subject to medical advice and a medical certificate. NOMADEA may adapt, postpone or refuse a session that cannot take place in complete safety.
Every client is welcomed in a clean, calm place that respects their privacy. They may ask for the pressure to be changed or stop the session at any time. Any inappropriate, aggressive or sexual behaviour results in the session being ended immediately.
Right of withdrawal
For a purchase concluded at a distance, for example a gift card ordered by message, the client has 14 days from the conclusion of the contract to withdraw, without having to give a reason (article L221-18 of the French Consumer Code). They inform NOMADEA by email or by post; the sums paid are refunded within 14 days.
If the client asks for the service to begin before the end of this period, they pay for the part already provided in the event of withdrawal (article L221-25). A service fully provided before the end of the period, with their express consent and express waiver of this right, can no longer be subject to withdrawal (article L221-28).
Complaints and mediation
In the event of a complaint, the client first contacts NOMADEA in writing. If no amicable solution is found, they may refer the matter free of charge to the consumer mediator to which NOMADEA belongs (articles L612-1 et seq. of the French Consumer Code).
Mediator
To be completed: mediator’s name, address and website
These terms are governed by French law. Failing an amicable solution, any dispute falls within the jurisdiction of the competent courts under the ordinary rules of law.
Personal data
Data collected for booking and following up sessions is handled discreetly, in accordance with the privacy policy.
Read the privacy policyLast updated: 6 November 2026